Privacy Policy

Last updated 22 October 2026

REPAIR HVAC Services (ABN 41 694 442 521) respects your privacy. This policy explains what personal information we collect through this website, why we collect it and how we look after it.

What we collect

When you send an enquiry through our website we collect the details you give us: your name, email address, phone number, the service you need and anything you tell us about the job. We also collect basic, anonymous website usage data, such as which pages are viewed.

How we use it

• To respond to your enquiry and provide a quote
• To book, carry out and follow up on work for you
• To understand how our website is used so we can improve it

We don't sell your personal information or use it for anything unrelated to your enquiry or job.

Who we share it with

Enquiries are delivered to us by email through FormSubmit, a form delivery service. Our website is hosted by Vercel, which also provides our anonymous usage statistics. Our marketing provider, Latitude Marketing, manages the website and may see enquiries to make sure the form is working. We may also disclose information where the law requires it.

How we store it

We keep your information only as long as we need it for the purposes above or as required by law, and we take reasonable steps to protect it from misuse, loss and unauthorised access.

Accessing or correcting your information

You can ask to see or correct the personal information we hold about you, or ask us to delete it, by emailing info@repairhvacs.com.au or calling Zac on 0466 825 476.

Questions or complaints

If you have a question or concern about how we handle your information, contact us using the details above and we'll respond as soon as we can. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.